Shipping

Items in the Library

Most of the products available in our online store are shipped right here from the library.

  • We will send your package by USPS
  • Our shipping rates are designed to cover our costs
  • Please be understanding if your order doesn’t ship right away—we are a busy public library

Print on Demand

Some of the products in our store are printed on demand and shipped directly to you.

  • It generally takes 2–7 business days for our supplier to create and print a product
  • Print-on-demand items are shipped directly to you from the printers—we do not determine the shipping method or cost
  • The average shipping time is 4 business days

Returns + Exchanges

  • If for any reason you are not satisfied with your purchase, you may return the merchandise with the original receipt within 30 days for an exchange or refund, which will be made in the same form as the original payment
  • Please contact us before returning damaged products: info@forbeslibrary.org or 413-587-1017
  • All shipping costs associated with any return or exchange will be the responsibility of the customer

Have More Questions

Email: info@forbeslibrary.org | Phone: 413-587-1017