General Resources

  • Community Action Pioneer Valley’s Community Resources & Advocacy program
    413-582-4230 or 1-800-339-7779
    For information about programs throughout Hampshire County, such as fuel assistance, food stamps, health needs, employment, child care, domestic violence, housing, substance abuse, etc.
  • ServiceNet
    ServiceNet provides a wide range of human services. Their programs include acute mental health services; outpatient clinical and counseling services; adolescent support programs; an employee assistance program; early intervention for young children; home health care; rehabilitation and residential programs for those with mental health issues, mental retardation, or head injuries; and shelter and housing services for the homeless.
  • Center for Human Development
    CHD offers many social programs in Northampton and throughout the Pioneer Valley.
  • Fuel Assistance / Home Energy
    Community Action provides assistance to income eligible individuals and families with programs including Fuel Assistance, Heating System Repair or Replacement, Energy Efficiency & Weatherization Audits, and Older Adult Home Modifications. See their website or call 413-774-2310 or 800-370-0940 for guidelines and applications.
  •’s page on Health and Social Services


  • 413Cares
    413Cares is an innovative community portal that provides online access for residents of Western Massachusetts to available resources from housing, to healthcare, early education and more.
  • Mass 211
    Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources.
  • Holyoke Community College’s Social Services wiki
    Links and local information on childcare, housing, food, healthcare and cash assistance.


  • Alcoholics Anonymous
    Western Mass. Intergroup lists all meetings in the area plus useful information for newcomers, bookstore and links.
  • Hampshire Hope
    Hampshire HOPE’s mission is to help people and families struggling with opioids — like heroin and prescription medicines — in Hampshire County, Massachusetts.

Children and Families

  • The Northampton/Hadley Family Connection
    Provide support and connection to families with children under the age of 6 in Northampton and Hadley including playgroups, community events, parent workshops, and trainings.
  • 18 Degrees – formerly Berkshire Children and Families
    Family services, foster care and adoption agency in Western Massachusetts.
  • Northeast Center for Youth and Families
    NCYF runs a number of programs to help at-risk children and adolescents throughout the region.

Counseling and Psychotherapy

  • Lifecourse Counseling Center
    Provides LGBTQI people therapy, counseling, psychotherapy, consultation and education.

Crime Victims

  • The YWCA of Western Massachusetts
    The YWCA of Western Massachusetts maintains 24-hour hotline numbers for any victim of domestic violence or sexual assault, Workforce development services for young people and YouthBuild programs.
  • Massachusetts Office For Victim Assistance (MOVA)
    A state agency devoted to upholding and advancing the rights of crime victims in Massachusetts.