We will be closed on Tuesday, 1/27 due to the storm and have a delayed opening on Wednesday at 1 PM.
- First Call for Help
call 413-582-4237 or 1-800-339-7779
for information about programs throughout Hampshire County, such as fuel assistance, food stamps, health needs, employment, child care, domestic violence, housing, substance abuse, etc.
Or check The Big Red Book Social Services Directory in the Reference Department.
ServiceNet provides a wide range of human services. Their programs include acute mental health services; outpatient clinical and counseling services; adolescent support programs; an employee assistance program; early intervention for young children; home health care; rehabilitation and residential programs for those with mental health issues, mental retardation, or head injuries; and shelter and housing services for the homeless.
- Center for Human Development
CHD offers many social programs in Northampton and throughout the Pioneer Valley.
- Fuel Assistance
Community Action provides assistance to income eligible individuals and families with help paying their winter heating bills. See their website or call 413-774-2310 or 800-370-0940 for guidelines and applications.
An online resource for Massachusetts residents in need of basic services. This is a very well organized guide to assistance programs in Massachusetts, and includes short guides to the covered services, including eligibility and the application process.
- Holyoke Community College’s Social Services wiki
Links and local information on childcare, housing, food, healthcare and cash assistance.
- Massachusetts Individual & Family Social Services
- Alcoholics Anonymous
Western Mass. Intergroup lists all meetings in the area plus useful information for newcomers, bookstore and links.
Children and Families
- Berkshire Children & Families
- Northeast Center for Youth and Families
NCYF runs a number of programs to help at-risk children and adolescents throughout the region.
Counseling and Psychotherapy
- Lifecourse Counseling Center
- The YWCA of Western Massachusetts
The YWCA of Western Massachusetts maintains 24-hour hotline numbers for any victim of domestic violence or sexual assault, Workforce development services for young people and YouthBuild programs.
- Massachusetts Office For Victim Assistance (MOVA)
A state agency devoted to upholding and advancing the rights of crime victims in Massachusetts. MOVA maintains a directory of resources for victims and publishes In the Aftermath of Crime, a guide to victim rights and services in Massachusetts.
- Northampton Council On Aging
Dedicated to enhancing the quality of life for the city’s elder population, aged 60 and over.