Housing and Utilities Assistance

Shelters and housing assistance in the Northampton Area.


Hampshire County Interfaith Shelter
43 Center Street, Northampton. Follow signs to the entrance in back.
An emergency overflow shelter for homeless adults in Hampshire County, offering warm beds and free meals during the six coldest months of the year. Doors open at 6:00 PM, November through April. Overnight shelter only.
The Grove Street Inn
91 Grove Street, Northampton
A year-round shelter. The Inn shelters up to twenty men and women per night, for a maximum stay of three months.
Soldier On (for veterans)
421 North Main Street, Leeds, MA 01053
Soldier On’s shelter in Leeds provides a starting place for all veterans who enter the Soldier On program. While at the Leeds facilities, veterans have immediate access to a diverse array of assistance, including physical heath services, mental health services, two chaplains and a substance abuse recovery program.
The Leeds facility also includes separate and secure housing for women veterans and separate housing for frail and elderly veterans

Housing Assistance

Northampton Housing Authority
The Northampton Housing Authority (NHA) is a quasi-public agency maintaining public housing at the McDonald House, Forsander and Cahill Apartments, Tobin Manor, Salvo House, and Hampshire and Florence Heights. The NHA also administers a Housing Choice Voucher program (Section Eight) and works with the Veterans Administration to administer VASH vouchers.
Department of Housing and Community Development
The Division of Housing Stabilization, a unit of The Commonwealth of Massachusetts Department of Housing and Community Development, is charged with the mission of preventing homelessness, sheltering those for whom homelessness is unavoidable, and rapidly re-housing the homeless in stable, permanent housing. THE DHCD has staff at the following local Department of Transitional Services offices that can help you find shelter:

72-100 Front Street, Holyoke413-552-5400
1 Arch Place, Greenfield413-772-3400
ServiceNet – Drop-in Center at 43 Center St
Monday through Friday, 9:00 AM to Noon
43 Center Street, Northampton. Follow signs to the entrance in back. Offers food, medical care, referrals, and other resources.
Northampton Veterans’ Services Department (for veterans)
The primary mission of the Veterans’ Services Department is to assist veterans with receiving the benefits due to them, and to provide food and housing, medical, and employment assistance as necessary.

Utilities Assistance

Community Action Home Energy Assistance
413-774-2310 or 800-370-0940
393 Main Street, Greenfield, MA
Fuel Assistance participants are also eligible to receive discounts on their home phone and electric bills and may choose to enroll in their Heating System Repair Program, Weatherization Program, or Electric Efficiency Program.
Internet Essentials
Inexpensive broadband and computers available to eligible households with at least one child receiving free or reduced-price lunch under the National School Lunch program.
Lifeline is a federal program that helps eligible individuals pay for wireless or home telephone service. Most telephone companies lower the phone bill each month. Some companies provide free wireless minutes each month.